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Terms of Use

Last Updated: June 26, 2025

Acceptance of Terms

By accessing and using the A-1 Lumber & Pallet website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please do not use our website or services.

Services

A-1 Lumber & Pallet provides:

  • Custom wooden crate manufacturing
  • Heat-treated pallet production (ISPM-15 certified)
  • Industrial lumber sales and custom cutting
  • Export packaging solutions
  • Delivery and logistics services

Quotes and Pricing

All quotes provided are estimates based on the information you supply. Final pricing may vary based on:

  • Actual specifications and measurements
  • Material costs and availability
  • Delivery requirements and location
  • Special treatments or certifications required

Quotes are valid for 30 days unless otherwise specified. We reserve the right to modify pricing based on material cost fluctuations.

Orders and Payment

Orders require written confirmation and may require a deposit. Payment terms are typically net 30 days for established customers. New customers may require payment in advance or COD terms.

Product Specifications

Custom products are manufactured to your specifications. It is your responsibility to ensure that specifications are accurate and suitable for your intended use. We recommend professional engineering review for critical applications.

ISPM-15 Certification

Our ISPM-15 heat treatment and stamping services comply with international phytosanitary standards. However, import regulations vary by country, and it is the customer's responsibility to verify compliance with destination country requirements.

Delivery and Risk of Loss

Risk of loss transfers to the customer upon delivery or pickup. We strive to meet delivery schedules but are not liable for delays due to weather, traffic, or circumstances beyond our control.

Limitation of Liability

Our liability is limited to the replacement or repair of defective products. We are not liable for consequential, incidental, or indirect damages. Our total liability shall not exceed the purchase price of the products.

Intellectual Property

The content on this website, including but not limited to text, graphics, logos, and images, is the property of A-1 Lumber & Pallet and is protected by copyright and trademark laws.

Governing Law

These terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Harris County, Texas.

Contact Information

Questions about these terms should be directed to:

A-1 Lumber & Pallet

16701 Mathis Church Rd, Houston, TX 77090

Phone: (281) 440-6444

Email: a1lumber@sbcglobal.net

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of modified terms.